All Posts Tagged Tag: ‘Staff Training’

Case Study | Government Employees’ Union

Size 60,000 Members Organizational Needs To resolve major issues with: Inconsistent information provided to Members from different central office departments due to the lack of a unified, single source of member data. Organizational process inefficiencies as a result of Member data system inconsistencies. Support risks stemming from out-dated current system. The key goals for this …

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Case Study | Teachers’ Union

Size 40,000 Members Organizational Needs To resolve major issues with: Accurate dues collection from employers. Liability exposure due to system errors. Organizational process inefficiencies as a result of Member data system inconsistencies. The key goals for this project were: Collect and reconcile dues from employers. To increase accuracy of information and, therefore, credibility with Members. …

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